Privacy Policy
This page explains how ExigentCleaning.co.uk collects, uses, and protects information. Last updated: 2025-10-12.
Who we are
ExigentCleaning.co.uk helps users find and compare cleaning products from verified stores and distributors. We link you to the merchant to complete your purchase; we do not process payments on our site.
What we collect
- Browsing data (server logs): IP address, user-agent, URLs, and timestamps for security and diagnostics.
- Consent preferences: cookie choices saved in your browser (e.g., a consent cookie).
- Contact form: name, email, subject, and message content when you contact us.
- Merchant/distributor accounts (if you register): business details, login data, products/offers you submit.
- Click-outs: when you click “Go to store,” we record a reference to attribute traffic and measure performance.
Why we use it (legal basis)
- Provide the service (performance of a contract / legitimate interests): show listings, search, and comparisons.
- Security & fraud prevention (legitimate interests): protect our users and systems.
- Communications (consent / legitimate interests): respond to messages you send via the contact form.
- Compliance (legal obligation): honour privacy and cookie regulations where applicable.
Cookies & consent
We use essential cookies to make the site work (e.g., session, consent). With your consent, we may also use optional cookies for simple analytics or remembering preferences. You can change your choices at any time: Open cookie preferences.
| Category | Examples | Purpose |
|---|---|---|
| Essential | session_id, csrf_token, consent_state | Security, basic functionality, consent storage |
| Preferences (optional) | ui_theme, last_filters | Remember site settings you choose |
| Analytics (optional) | page_view, referrer | Aggregate usage metrics to improve the site |
Sharing & processors
We may share limited data with service providers (e.g., hosting, email delivery, error monitoring) under data processing agreements. When you click to visit a store, that merchant (and where applicable, the affiliate network) will receive traffic attribution data. We do not sell your personal data.
Retention
- Server logs: typically 30–90 days, unless required longer for security/legal reasons.
- Contact messages: up to 24 months after last correspondence.
- Merchant/distributor accounts: while active and for a reasonable period after closure to meet legal obligations.
- Consent records: stored to demonstrate compliance, per regulatory requirements.
Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, object to processing, and data portability. You also have the right to withdraw consent for optional cookies at any time. To exercise your rights, contact us at hello@exigentcleaning.co.uk.
If you are in the UK, you can lodge a complaint with the ICO. For the EU, contact your local supervisory authority.
International transfers
If data is processed outside your country, we use appropriate safeguards (e.g., standard contractual clauses) where required.
Children
Our service is not directed to children. If you believe a child has provided personal data, please contact us and we will take appropriate action.
Changes
We may update this policy from time to time. We will adjust the “Last updated” date and, where appropriate, provide additional notice.
Contact
For privacy questions or requests, email hello@exigentcleaning.co.uk or use our contact form.